qg99 Responsible Gaming —
Fun with Protection

Online gaming is a form of entertainment — just like watching a movie or spending time with friends. At qg99, we believe every player gets the most enjoyment when they play within their own means and time. Responsible gaming is not just about following rules — it is about taking care of yourself.

Why Is Responsible Gaming Important?

When gaming goes beyond entertainment and becomes a habit, it can have a negative impact on personal, family, and financial life. qg99 always wants you to remain a mindful and happy player. That is why we have put in place a number of safeguards that give you full control over your own gaming.

Research shows that gaming is far more enjoyable when you follow a set budget and time limit. Before each session, ask yourself — is this time entertainment for me, or is it stress?

Signs to Recognise in Yourself

If any of the following signs appear in you, pause for a moment and talk to our support team:

• Spending more than your set budget
• Tendency to place more bets to try to recover lost money
• Being unable to stop gaming or losing track of time
• Hiding your gaming from family or friends
• Spending money on gaming instead of other essential expenses
• Feeling restless or irritable when not gaming

• 1

  Log in to Your Account

  Log in to qg99 and go to your profile settings. Look for the "Responsible Gaming" option there.

• 2

  Set a Deposit Limit

  Set a realistic deposit limit keeping your monthly income and expenses in mind. Remember, the minimum deposit at qg99 is ৳100.

• 3

  Activate Time-Out

  Decide how long you want to play in each session and enable the time-out limit accordingly. You will receive a notification at the end of the session.

• 4

  Choose Self-Exclusion (If Needed)

  If you feel you need a long break, activate the self-exclusion option. Once active, your qg99 account will be temporarily closed.

• 5

  Talk to Support

  For any question or concern, chat via live chat or email us at [email protected]. Our team will always be there for you.

Tips for Healthy Gaming Habits

Responsible gaming is not just about setting limits — it is also a positive mindset. Following the tips below will keep gaming enjoyable at all times:

• Set a specific budget before you start gaming — and decide not to go beyond it
• Do not think of gaming as a source of income — it is entertainment only
• Do not play when you are tired, emotionally distressed, or under the influence of alcohol
• Take regular breaks — rest for at least 10-15 minutes every hour
• Avoid playing repeatedly in the hope of recovering lost money
• Talk openly with family and friends about gaming
• Keep up with other entertainment and hobbies outside of qg99

Protection for Minors

qg99 strictly follows a 21+ age policy. If there are children or teenagers in your household, use password protection on your device. Do not leave your device unattended while logged in to qg99. If in doubt, contact us immediately.

How to Get Support

If you feel gaming is having a negative impact on your life, you do not have to handle it alone. qg99's support team is ready to help in Bengali and English 24 hours a day, 7 days a week. Speak directly via live chat or email us at [email protected].